Privacy Policy

Effective Date: January 10, 2012

TOTALCOACH, LLC ( totalcoach.net ) - a MALEXON VENTURES, INC. Company - values the privacy of those who use our web site, products and services and makes all commercially reasonable efforts to protect it. This Privacy Policy covers the collection, use and disclosure of personal information that may be collected any time you interact with TOTALCOACH, such as when you visit our web site, use or purchase our products and services, or communicate with TOTALCOACH employees. Please read the following to learn more about what information we collect, what we do with that information, and how we may use your personal information.

  1. Collection and use of information

    TOTALCOACH permit users, subject further to TOTALCOACH's online Terms of Service, to create, store, share and transmit data or otherwise express opinions or submit comments. As part of such use, you shall be asked to register for a username and password and to provide certain personally identifying information such as name, address, phone number, email address, birth date, ZIP code, gender, personal interests and credit card information for transactions. TOTALCOACH uses your information to perform transactions, deliver services or information you have requested, and offer you products and services from TOTALCOACH and our trusted partners, programs or services that we believe may be of interest to you. TOTALCOACH also uses your information to contact you when necessary for customer service purposes. We may combine your information that we have with information we obtain from business partners or third parties to provide you with a better product or TOTALCOACH experience. TOTALCOACH may use information relating to your visit or use of our websites, or information you provide to us, for market research purposes in order to continually improve the product and services that TOTALCOACH delivers to you.

    If you choose to submit content for publication we may publish your screen name and other information as provided by you or to personalize your user experience.

    TOTALCOACH receives and records information on our server logs from your browser, including your IP address, TOTALCOACH cookies (small pieces of information stored by your browser), and the page(s) you request. TOTALCOACH uses this information to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

    When TOTALCOACH does share your information with our subsidiaries, affiliated companies and trusted businesses or persons, we require that these parties agree to process such information based on our direction and in compliance with appropriate confidentiality and security measures.

    TOTALCOACH also displays targeted advertisements based on personal information. Third party advertisers (including ad-serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteria. However, TOTALCOACH does not provide any personal information to the advertiser when you interact with or view a targeted advertisement.

    Except as otherwise described in this Privacy Policy, it is TOTALCOACH's policy not to distribute to third parties any personally identifying information about you without your consent (usually communicated through either an "opt-out" or "opt-in" notification or mechanism). Upon obtaining your consent, TOTALCOACH may provide access to or otherwise disclose your personally identifying information to third parties. However, we may aggregate certain personally identifying information - meaning that the information from many TOTALCOACH users is grouped together in a way that does not disclose the personal information of any particular user - without your consent.

    You may choose not to submit certain personal information while on our websites, in such instances TOTALCOACH may not be able to provide you with certain services.

    If you are using our services to purchase a third party product, TOTALCOACH shares the personal information you provide to applicable third party(ies) to fulfill your request. Each such party operates independently from TOTALCOACH and maintains its own privacy and security policy. TOTALCOACH bears no responsibility from the activities of any such third party to whom TOTALCOACH provides information to process your request and you should contact those third parties directly regarding your preferences for the use of your personal information.

  2. Username and related information

    The TOTALCOACH web site allows you to create a "TOTALCOACH Username" based on your personal information. This is required in order to take full advantage of the TOTALCOACH services and any downloadable software products. It also allows TOTALCOACH to provide more personalized and convenient service and saves time when you want to use the TOTALCOACH services, update your software or settings, or search for TOTALCOACH-related information.

  3. Public information

    Certain portions of the TOTALCOACH web sites and services are open to any online viewer designated as "public." Any information that you post in these locations can be read, collected and used by anyone, and could enable others to send you unsolicited messages. TOTALCOACH enables you to determine whether or not to post personal or otherwise sensitive information to publicly accessible areas of our site, and so you should carefully consider how you use the services. TOTALCOACH is not responsible for any publication or use of any personal information you choose to post in these locations.

  4. Links

    The TOTALCOACH web site and services may contain links to other sites. TOTALCOACH is not responsible for the privacy policy or other practices employed by web sites linked to, or from, our web site nor the information or content contained therein. This privacy statement applies solely to information collected by this web site.

  5. Data security

    TOTALCOACH is committed to protecting the security of your information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure and as a result we cannot ensure the security of information you transmit to us; accordingly, you acknowledge that you do so at your own risk. Once we receive your data transmission, we make all commercially reasonable efforts to ensure its security on our systems: Your TOTALCOACH password is protected by encryption and only you have access to it; Your personal information and data stored in our systems is protected by various physical, electronic and procedural safeguards. It is housed in a secure facility and TOTALCOACH restricts physical and network access to this facility to select trained staff and regularly evaluates its technologies, facilities, procedures and potential risks to maintain the security and privacy of our users' data. As a rule, TOTALCOACH employees do not monitor or view your personal information or content stored in the TOTALCOACH service, but it may be viewed if we learn that our Terms of Service may have been violated and confirmation is required, or we otherwise determine that we have an obligation to review it; and Certain TOTALCOACH services support the use of standard SSL encryption to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If TOTALCOACH learns of a security system breach we may attempt to notify you and provide information on protective steps, if available, through the e-mail address that you supplied during registration or posting a notice on our web site. Depending on where you live, you may have a legal right to receive such notices in writing.

  6. Children

    TOTALCOACH complies with the U.S. Federal Trade Commission (FTC) Children's Online Privacy Protection Act (COPPA), which requires us to inform parents and legal guardians about how we collect, use and disclose personal information from children under 13 years of age. TOTALCOACH is not currently directed to children and we currently require users to verify that they are at least 13 years of age upon registration. We will not knowingly collect personal information relating to children under 13 years of age, and if we learn that we have inadvertently done so, we will promptly delete it.

  7. International users

    TOTALCOACH abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. The following link provides more information about the U.S. Department of Commerce Safe Harbor Program.

    Our servers are located in the United States. If you are located in one of the 15 European Union Member Nation States (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, and the United Kingdom), Canada or any other nation with privacy legislation you should be aware that personal information submitted to TOTALCOACH will be transferred to a data center in the United States. If you post information to the TOTALCOACH sites you are confirming your consent to such information, including personal data and content, being hosted and accessed in the United States.

  8. Changes and updates

    As this Privacy Policy may be updated from time to time, we will revise and display the effective date at the top of the web page. You should periodically review it to keep abreast of our plans and procedures to protect the personal information that we collect. Your continued use of the TOTALCOACH services constitutes your agreement to this Privacy Policy and any updates.

    If TOTALCOACH should ever sell its assets, merge with another entity or file for bankruptcy, information collected from this web site and in the operation of the services may be transferred as assets of TOTALCOACH.

  9. Contact us

    TOTALCOACH welcomes your feedback regarding this Privacy Policy and our Terms of Service. If you have questions, comments, or concerns about either one, please contact TOTALCOACH Support at support@totalcoach.net.

Contact Information
TOTALCOACH, LLC
6950 Almaden Expressway, #151
San Jose, CA 95120
support@totalcoach.net
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